FREE US SHIPPING ON ORDERS $35+ 30-DAY RETURNS
SHIPPING & RETURNS

From our hands to yours,
with care.

Understand processing times, delivery expectations, order changes, and our 30-day return approach before you buy.

Shop pacifier sets
Garkoko package shared by a real family
PROCESSING

1–2 business days

Orders are prepared Monday through Friday, excluding major U.S. holidays. Tracking is emailed after carrier pickup.

U.S. SHIPPING

Free over $35

Available shipping methods and final delivery estimates are shown at checkout based on destination.

RETURNS

Request within 30 days

Eligible unused items may be requested for return within 30 days after confirmed delivery.

YOUR ORDER JOURNEY

Clear updates from checkout to your doorstep.

  1. Order confirmedYou receive an email summary after checkout.
  2. Carefully preparedYour order is checked and packed for carrier handoff.
  3. Tracking sentA tracking link is emailed once the label is active.
  4. DeliveredUse carrier tracking for the latest delivery status.
RETURN ELIGIBILITY

Hygiene matters—for every family.

Pacifiers are personal-care products. Our policy balances practical support with the hygiene standards parents expect.

Generally eligible

Unopened, unused items in original packaging requested within 30 days of delivery.

Generally not eligible

Opened or used pacifiers, items without original packaging, and final-sale products unless defective.

Damaged or incorrect

Contact support promptly with photos and your order number so the issue can be reviewed.

Preview policy copy for visual review. Final Shopify publication should be aligned with Garkoko’s approved operating and legal policy.

A THOUGHTFUL NEXT STEP

Shop with a clearer plan.

Review the collection, then choose the set that fits your routine.